Notice to Customers Regarding Olympus' ERP Transition
Olympus has recently transitioned its Endoscopy and Surgical business to a new enterprise resource planning (ERP) system to best serve our customers.
This webpage explains the changes our U.S. customers have experienced as a result of this transition.
Customer Account Numbers
- All U.S. customers have received new customer account numbers.
- New account numbers are effective starting on September 8 and moving forward.
- The Account Number Lookup tool below can be used to reference your new number(s).
- Questions about new customer account numbers can be directed to Olympus Customer Service at 1-800-848-9024.
- Customers who have questions regarding their GHX or EDI accounts can contact GHX directly or email email@example.com.
Account Number Lookup
Service Contract Numbers
- All Olympus service contract numbers have changed.
- New service contract numbers are effective starting on September 8 and moving forward.
- The Service Contract Number lookup tool below can be used to reference your new number(s).
- Questions about new service contract numbers can be directed to Olympus Service Contracts at 1-800-401-1075.
- Some Olympus documentation such as order confirmations and invoices will have a different appearance.