OLYMPUS IMAGING AMERICA INC. is committed to ensuring that our Consumer Products perform superbly. We are also committed to our customers’ total satisfaction.

In the unlikely event that any OLYMPUS CONSUMER PRODUCT fails to operate properly your unit may be repairable under our OLYMPUS Quick Repair Drop-off Program.




The In-Warranty Quick Repair Program works as follows:
  • Create a repair submission form at the following link and print out:
    http://oiaservice.com
    Check the ‘Yes” box for ‘Is this a warranty repair?”

    Proof of purchase is necessary to ensure you are within the warranty period. If you purchased an extended warranty, please bring this card with you in addition. For full details on warranty coverage and terms click here.

  • Bring your product along with paperwork and a copy of your proof of purchase to our Drop-off Center located at:

    Precision Camera and Video Repair
    7 Anngina Drive
    Enfield, CT 06082
    800-665-6515
    (M-F 9:00am - 5:00pm ET)

  • Once you arrive at the drop-off center the product will be immediately taken to a repair technician for evaluation.
  • If the product only requires a minor repair, and any parts needed are available your product will be repaired within 1 hour.
  • If the product requires parts that are not in stock or if the repair is complex, you will be informed after the technician has evaluated the product and we will ship the product directly to you at no cost. This type of repair will not be able to be completed within 1 hour.


The Out of Warranty Quick Repair Program works as follows:
  • Create a repair submission form at the following link and print out:
    http://oiaservice.com

    We use a flat rate of repair for all of our consumer products. The cost of repair needs to be pre-approved. Final payment or capture of funds is only made if the repair is approved at the evaluation. If you prefer not to pre-approve your repair, cost of repair will be provided to you at the evaluation.

  • Bring your product along with paperwork to our Drop-off Center located at:

    Precision Camera and Video Repair
    7 Anngina Drive
    Enfield, CT 06082
    800-665-6515
    (M-F 9:00am - 5:00pm ET)

  • Once you arrive at the Drop-off Center the product will be immediately taken to a repair technician for evaluation
  • If the product only requires a minor repair, and any parts needed are available, your product will be repaired within 1 hour.
  • If the product requires parts that are not in stock or if the repair is complex, you will be informed after the technician has evaluated the product. We can then ship the product directly to you, at a cost, or we can contact you for pick-up once the repair has been completed. This type of repair will not be able to be completed within 1 hour.