Product Support

Stylus 730

Select the topic that best matches your question: 

How can I download images and movies from the camera to a computer?

The simplest method is to use OLYMPUS Master software to transfer the files. 

This model ships with OLYMPUS Master version 1. Complete instructions for transferring files using this version may be downloaded by clicking here.

This model also supports OLYMPUS Master 2. Complete instructions for transferring files using OLYMPUS Master 2 may be downloaded by clicking here.

To request a free download of OLYMPUS Master 2, click here. It is not necessary to uninstall OLYMPUS Master version 1 before installing and using OLYMPUS Master 2.

Note: Adobe Reader® software is required to view PDF files. It is available as a free download from Adobe's web site. Click here to download the latest version of Adobe Reader.

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How do I charge the lithium-ion battery?

Load the LI-42B battery into the LI-40C Lithium-ion Battery Charger bundled with the camera.  Be sure to align the arrow on the battery with the arrow on the charger, as shown in Fig. A.

Fig. A

When the battery is properly inserted into the charger, the red charge indicator light will be lit.  The light will turn off when the battery is fully charged.  The approximate charging time is five hours.

Note: The Stylus 730 monitors its own power consumption and displays a battery level warning icon on the LCD monitor, in both shooting and playback modes, to alert the photographer as power wanes. Fig. B, below, shows the icon that is displayed when a fully charged battery is loaded. Fig. C is displayed when the battery power is low.

Fig. B Fig. C

When the Low Battery icon is displayed, recharge the battery.

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Must I charge the lithium-ion battery before using it in the Stylus 730?

Yes.  Please see "How do I charge the lithium-ion battery?"

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The camera no longer turns on. What could be wrong?

The battery may be dead or underpowered.

If the battery is completely drained, the camera will not power on when the Power button is pressed. If the battery is nearly drained, the camera may briefly display a Battery Empty error message and then power off, or it may power on and then quickly power off without displaying the error.  In either case, charge the battery using the LI-40C battery charger bundled with the camera.

Be sure to properly align the arrow on the bundled battery with the arrow on the bundled battery charger.  It is possible to force the battery into the charger so that the arrows are not aligned.  This is an improper orientation, and the battery will not be charged.  For instructions on how to properly inset the battery into the charger, please see "How do I charge the lithium-ion battery?"

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When recording movies in the SHQ image quality mode, I am restricted to 15 seconds of recording time per movie. Why?

In SHQ mode, the Stylus 730 records movies with VGA resolution (640 x 480 pixels) and a frame rate of 30 frames per second. Recording this much data, this quickly, requires a large amount of camera memory and a very quick write time.

Olympus’ Type M+ and Type H xD-Picture Card media are high-speed cards and are able to process this volume of information with no loss in quality. Other commercially available media, including Type M and Standard type xD-Picture Card media, are not able to do so. For this reason, this model limits movie recording in SHQ mode to 15 seconds when using media other than Type M+ or Type H cards. The 15-second restriction guarantees that the camera will be able to process the data properly and produce a smooth, error-free movie during playback.

Keep in mind that there is no restriction on movie recording length, other than the capacity of the storage media, when recording in the HQ (320 x 240 pixels) mode.

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I purchased the Stylus 730, and the box was missing a component. How can I get a replacement?

Please visit the Olympus Customer Service web site to report the missing component. Click here, fill out the requested fields, and then click Send to submit your request for assistance form. Please allow up to 48 hours for our Customer Service Representatives to respond via e-mail to your question.

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