Olympus America
Our Company  |  Olympus Global
  • Products
    • Compact Digital Cameras
      • View All Digital Cameras
      • V Series
      • Tough Series
      • S Series
      • X Series
    • PEN System
      • PEN System Cameras
      • Lenses
    • OM-D System
      • OM-D Cameras
      • Lenses
    • E-System
      • E-System Cameras
      • Lenses
    • Audio
      • View All Voice Recorders
      • Analog Recorders
      • Digital Recorders with Music Player
      • Digital Recorders
      • PCM Recorders
      • Professional Dictation
    • Professional Dictation
    • Binoculars
      • View All Binoculars
      • Magellan
      • Pathfinder
      • Tracker
      • Trooper
      • Outback
      • Roamer
    • Accessories
      • Browse Accessories
      • xD-Picture Cards
      • Underwater Housings
      • Imaging Software
      • PEN Accessories
    • Special Offers
  • Support
    • Product Support
    • Software Downloads
    • Product Registration
    • Service & Repair
  • Learn
    • Photography Tips
    • Lens Shooting Guides
    • Ask Olympus
    • GetOlympus App
  • Photo Gallery
  • Find a Retailer
  • Special Offers
OLYMPUS STORE
Home > Learn Center > Ask Olympus: When I shoot videos I知 not getting any sound. Why?

Print
Email
Close 
Share
Feedback
Close 

Question:
When I shoot videos I知 not getting any sound. Why?

Answer:
There are number of things to check when shooting videos with sound.

First, determine if the camera has a microphone. Some of our budget models may not have a microphone. The microphone is a small hole or three small holes on the front or four holes on the bottom of the camera.

Next, make sure the microphone is set to ON in the camera痴 menu. The microphone function is displayed as an icon that looks like a microphone. Your camera may have two different microphone settings. One may be for still images. When that microphone is selected you will have a few seconds to speak and record an audio caption that will be linked to that still image. The audio caption can be played back through the speaker (if the camera has one) or in the Olympus software bundled with the camera when the video is transferred to the computer. The other microphone is for video with sound. The sound can be heard when the video is played back through a computer or TV.

As noted above, your camera may or may not have a speaker. If it does not have a speaker, you will not hear sound during playback even though the camera might be recording sound.

The camera may also have options to shoot videos with and without sound and at different frame rates and frame sizes. This is to allow the option to select how big file sizes are. Silent videos have smaller file sizes than videos with sound.

If you are shooting videos with sound, the optical zoom on the camera is disabled. This is because the microphones will record the sound and vibrations of the zoom mechanism, which would overpower the sounds of the action being recorded. When shooting videos with sound, the DIGITAL ZOOM must be set to ON so digital zoom can be used to silently zoom the image. Silent videos can use optical zoom because it is not recording the sounds and vibration of the zoom mechanism.

If the player software on your computer is not the latest version, the sound may not play or may be out of sync. If you are having problems playing videos, update the QuickTime Player and Windows Media Player software on your computer.


Archive - Compact Cameras:

  • Playing back photos and movies
  • Printing the date on your photos
  • Taking better indoor photos
  • Changing resolution
  • Best image sizes for emailing
  • Avoiding blur in low light
  • Taking pictures faster
  • Evening out exposure for panoramic sequences
  • Digital vs. film ISO
  • Grainy pictures
  • xD-Picture Card Use and Care
  • Black and White with your point and shoot
  • Shooting for online auctions
  • Panoramic photography
  • How do I photograph documents?
  • Get images off of internal memory?
  • Increasing shot-to-shot speed
  • Tips for shooting portraits
  • Tips for shooting holiday lights outdoors
  • Tips about memory card usage
  • My videos I'm not getting any sound. Why?
  • Tips for shooting panorama photos
  • Minimizing shutter lag
  • Transferring your photos to a CD
  • Macro photography
  • Double exposures and xD card questions
  • Battery charging guidelines
  • Truer color indoors
  • Proper settings and exposure for stage photos
  • Minimizing glare from glasses
  • Adjusting for photos shot into the sun
  • Keeping faces sharp
  • Why do I get red-rye?
  • Steadying camera in NIGHT Scene mode
  • Extending my battery charge?
  • Shooting in cold weather
  • Using the Macro shooting mode
  • Save a zoomed playback image
  • Printing from Olympus software
  • Low Light Sports Photography
  • Shooting indoors in the winter
  • Using my camera on a telescope or microscope
  • Tips for getting better results using the flash
  • Tips for controlling sunlight

View E-System Archive

 

Submit your question using the form below and we may feature it in our next edition!




Please note: Questions submitted to Olympus will not receive individual responses.

If you have a specific tech support issue for which you need immediate assistance, please contact our technical support group by sending an email to distec@cs.olympus.com, or by calling 1-888-55-DIGITAL.

 

Olympus Store
  • View All Digital Cameras
  • V Series
  • Tough Series
  • S Series
  • X Series
  • Accessories
  • Underwater Housings
  • Imaging Software

  • PEN System
  • Cameras
  • Lenses

  • OM-D System
  • Cameras
  • Lenses

  • E-System
  • Cameras
  • Lenses
  • View All Voice Recorders
  • Analog Recorders
  • Recorders with Music Player
  • Digital Recorders
  • PCM Recorders
  • Professional Dictation

  • View All Binoculars
  • Magellan
  • Pathfinder
  • Tracker
  • Trooper
  • Outback
  • Roamer
  • Support
  • Product Support
  • Software Downloads
  • Product Registration
  • Service & Repair

  • Learn Center

  • Photo Gallery

  • Special Offers

  • Olympus Store
Sign Up for Tips & Savings

- Receive product news & info
- Special offers & discounts
- Photography tips & more


Connect with Olympus

  • © 2013 Olympus Corporation of the Americas
  • |
  • May 20, 2013
  • |
  • Privacy Statement
  • |
  • Terms of Use
  • RSS Feed