AODA

Accessibility Policy and Multi-Year Accessibility Plan

About Us
At Olympus Canada Inc., our purpose is to make people’s lives healthier, safer, and more fulfilling. That responsibility is always front and center. It influences everything we do. Our work is guided by our shared Core Values focused on Integrity, Empathy, Agility, a Longterm View, and a sense of Unity.

We view the world—and the people in it—through a variety of lenses. This point of view has helped us build a welcoming, inclusive workforce and exceptional employee performance.

As we strive to deliver strong business results, how we achieve those results is equally important. Being true to our customers, our environment, and our company, and respecting each other are the fundamental expectations of every Olympus employee and business partner.

At Olympus Canada we are committed to ethical and compliant behavior, while ensuring a culture of accessibility, diversity, and inclusion – which is fully supported by our senior management.

We foster this culture with clear and consistent policies, relevant training, and open communication channels. We respond quickly to concerns and identify risks, administering corrective action when appropriate.

Introduction
This Accessibility Policy and Multi-Year Accessibility Plan is in compliance with Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”).

The Integrated Accessibility Standards Regulations (“IASR”) require Olympus Canada Inc. (“Olympus Canada”) to establish, implement, maintain, and document its accessibility policies and a multi-year plan (the “Accessibility Plan”) to prevent and remove barriers for persons with disabilities, meeting IASR and AODA requirements.

The Accessibility Policy and Multi-Year Accessibility Plan will be publicly available, including in an accessible format upon request. The Accessibility Plan will be reviewed and updated, if necessary, at least once every five years.

Application
The Accessibility Policy and Multi-Year Accessibility Plan applies to all employees and stakeholders at Olympus in Ontario, and, where indicated, to any independent contractors providing services on behalf of Olympus in Ontario.

Statement of Commitment
Olympus Canada is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting accessibility requirements under the Accessibility for Ontarians Disability Act.

Under the IASR, the following accessibility strategies set out the requirements that are applicable to Olympus Canada:

1. Training;
2. Information and Communication;
3. Kiosks;
4. Employment; and
5. Design of Public Spaces Standards.

Accessible Customer Service
In accordance with the customer service standard requirements under the IASR, Olympus Canada will ensure that all customers receive the same value and service quality. Employees will respectfully communicate with all customers, considering their disabilities, including working at their own pace and addressing their individual needs, as long as this does not present a safety risk. For more information, please refer to Olympus Canada’s Accessible Customer Service Policy

Integrated Accessibility Standards Regulation (IASR)

1. Training
   All employees, volunteers, agents and/or contractors, new and existing, will receive training to achieve the goals of Olympus Canada’s accessibility policies. They will also receive training on the requirements of AODA and the Human Right Code as it relates to persons with disabilities. Training will be provided in a way that best suits the duties of employees and other members of the Olympus team. Training will be provided on an ongoing basis for any changes to the policies, practices, and procedures governing accessibility.
2. Information and Communications
   Olympus Canada will provide customers and clients with emergency procedures and public safety information in an accessible format with appropriate communication supports, as soon as practicable, upon request.
3. Kiosks
   Olympus does not utilize kiosks in providing its services to the general public. However, Olympus recognizes its obligations under the IASR should it choose to utilize kiosks for this purpose in the future.
4. Employment
   Olympus Canada is committed to fair and accessible employment practices. Olympus Canada will identify and take any necessary steps to prevent and remove other accessibility barriers affecting employment.

   1. Recruitment
      Olympus Canada will accommodate people with disabilities during the recruitment, assessment, and hiring processes and during employment. Current recruitment policies, job descriptions, processes, and communications will be reviewed and amended as necessary.

      If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

   2. Individual Accommodation Plans
      Olympus Canada has a process for developing individual accommodation plans and return to work policies for employees that have been absent due to a disability.

   3. Performance Management
      Olympus Canada will review performance management, career development, and redeployment processes, and amend them as required to ensure the accessibility needs of employees with disabilities are taken into account in connection with these processes.

   4. Workplace Emergency Response Information
      Olympus Canada is committed to providing all customers and clients with publicly available emergency information in an accessible way upon request.

      Olympus will also provide employees with disabilities with individualized emergency response information when necessary.

5. Design of Public Spaces
   Olympus Canada has no current plans to engage in new construction or significant redevelopment of its facilities at present. However, Olympus Canada will meet the Accessibility Standards for all built obligations should any such construction take place in the future.

   Olympus Canada will put procedures in place to prevent service disruption to its accessible parts of public spaces. In the event of a service disruption, Olympus Canada will notify the public of the service disruption and alternatives available.

Information and Feedback
For more information on this accessibility plan or to provide feedback, please contact

Juliana Hall, Senior Manager, Human Resources:
Phone: 289-269-0100
Email: juliana.hall@olympus.com

Accessible formats of this document are available free upon request. This policy and its related procedures will be reviewed as required in the event of legislative changes.

• Accessibility for Ontarians with Disabilities Act, 2005
• Accessibility Standards for Customer Service, Ontario Regulation 429/07
• Integrated Accessibility Standards, Ontario Regulation 191/11
• Ontario Human Rights Code, 1990

Last Updated on December 9, 2024